<> I tried calling the number on one of the letters received for this pipeline update - to no avail - there is no one to answer the following number: [protected] The types of trees currently being offered for planting in the out-lawn are as follows: These trees are perfect under utility lines and in smaller outlawn areas: Chanticleer Pear: A profusion of flowers in the spring, simple oval leaves that are dark green in the summer, turning orange to gold-red to red-purple in the fall. If Consumers Energy has trimmed or removed trees in a private utility easement or in the public right-of-way adjacent to your home, please place it out in accordance with the city yard waste composting service and the Department of Public Works will pick it up on your service day. When I call any company of any kind, the problem isn't when I'm stuck with a robot that just sits there and overexplains what buttons I should push, depending on what I called for; the problem is when the first list of options DOESN'T INCLUDE GETTING CONNECTED TO AN AGENT!!! There is currently no mobile home on the property, but we are in the process of finding and placing one there. This is 8 days after my original call. Mature height: 15-25 feet. Now in 2022 they came out and marked tress to be cutdown/trimmed. Desired outcome: September 17, 2022 (800) 947-5000 Customer service is now available at your fingertips. I have to quickly run and throw my main breaker to prevent more devices from frying when they restore power. I will also be sending the attorney general as well as notary in Secretary of State to seal and hear the voicemail and send you guys a letter for abusing my rights and not using a State relief that was given to all the people thru the pandemic and use that to relief customers. Message us on: or The Digital Experience Team is here 7 days a week, 8 am - 11 pm to help with your billing needs. My sister n law offered to do a statement saying her and my brother was living in the home they would not take that. Trees near Consumers Energy power lines are the responsibility of Consumers Energy to maintain. After your, Due to many varying factors, tree trimming schedules are sometimes changed or delayed. They may be infected with a virus or fungus. We never had a problem with this tree with the power line. I have two river birch trees on my property. Residents are encouraged to scrape egg masses into buckets of soapy water to help control the population. Is this your company? Replacement of my refrigerator. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". The message said I must call them back right away - that's not happening. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Consumers Energy. Mature height: 60-70 feet. Then charge a service few every month which is more than the energy we lose. Learn all about energy savings as you move through a virtual home. For suggestions to find the best web browser for you Fast growing. Produces a few pods infrequently. They reported that the rep came and no one answered, but we have a very loud dog who never barked. They said they would send someone out the next day, Wednesday 9/14. 1 0 obj Why should I have to file a claim through my insurance company, pay a deductible and raise my insurance rates? I am on the gold plan. Someone needs to explain to me how my kilowatt usage can double and triple over last year. Property owners outside of the targeted area may still implement their own treatment options such as the use of tree bands, injection spikes, or ground level spraying. Tulip-shaped flowers with greenish-yellow petals with a splash of orange at the base. Upon my return home, I discovered that my central air unit was fried, furnace, fans, camera doorbell, refrigerator's water/ice maker circuit board. While evidence of caterpillars is present in many locations, the trees were not as severely impacted as those within the treatment area. The Arbor Day site states they mature at 50 feet to 75 feet. P/S; Would like to see a contract signed and also all rights with it that a customer have as well as anything that was signed with my lower case name .. as well as any permission and all.. Upon contact to Consumers was told by the manager I gave him consent to cut the river birch down (I did not give him consent he got that from the so-called meeting he had with you) Also, was told by Consumers manager the tree service never had a meeting with them discussing my situation regarding the trees. Consumer Energy bill from 10/19/2022-11/18/2022 Hello, This is Trinidad Alair of 1769 Lakewood Drive in Troy Michigan. my past addresses are 15715 Ego eastpointe mi 48021 and we had servide at the Harbours in clintont township I cannot think of lthe address now but it can be located and then we moved into our home in macomb 47370 Prescot dr macomb MI 48044 but because the accounts are in my husbands name again they wont listen. Cookie Settings/Do Not Sell My Personal Information. I have a bill for a utility company but it does not belong to me. One would think common sense would dictate maybe a red or yellow ribbon on such trees or even yellow paint. DTE said this would help to accelerate tree trimming work in the hardest-hit communities; trim an additional 3,500 miles;. We value your privacy. City. Sincerely ADRIANA FARANSO, Desired outcome: An estimated 600,000 customers in southeast Michigan lost power during an ice storm in December 2013 and Consumers Energy estimates that 40 percent of the total tree-related outages during the . However, later in the summer, spongy moths will be laying new egg masses. The inventory will allow the city to care for the existing trees and to strategically plan for future planting and maintenance. Desired outcome: We called in with multiple waits times and calls totaling over an 1 hour and 15 minutes. pines, spruces) may require the attention of an arborist. **THIS IS NOT A COMPLAINT** When I did start to work on my parents estate matters again I realized the utilities had never been switched out of her name and started that process. "People don't have . Claim it and get a lot of features. The Mt. I have the consumer protection plan and they fixed my central air and furnace under that plan. About a month and a half to two months ago someone came by to talk to us about cutting a couple branches off our tree for the line going through our yard. Hall said many trees need to be trimmed because of mistakes made in the past. 280 Lighthouse Circle Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. They have pushed back the reinstatement time 5 times now. In this instance, our planners will make every effort to contact you to discuss the removal. Outage rebate policy change. When I spoke to Consumers forestry man, after telling him my trees were fully grown, he informed me since they were green they were still growing and would reach a height of 90 feet. Your employees who are in the field checking on problem calls need to be able to the tell the customer what the decision on a situation so that they can take appropriate action. If anyone isn't doing everything in their power to speed along this process of the community functioning properly, then something is seriously wrong with them. My current bill of Oct 2022 is - 92.51$ credit, my amount due is 0, yet my balance is $405.28 and on this current bill I am reading that starting next month the SPP amount will be $150. Thank you, you have successfully subscribed to our newsletter! Hall provided several examples of trees before-and-after the process, and offered diagrams and charts to explain the best places to plant the best types of trees around power lines. Consumers Energy ripping off its customers by over charging, bad customer service, and transferring over due accounts. The prior billing month we used air conditioning on a consistent basis. Desired outcome: Customer Service Dept I check my Electric usage every day on their Electric forecast and my bill is always quite a bit higher than what it shows on my account usage. My last month bill was $57.60. In 2016 the City of East Grand Rapids completed a tree inventory and risk assessment of approximately all 7,200 trees in the public right-of-way and developed a targeted preventative maintenance approach to managing the public right-of-way tree canopy. During this process I went to get the utilities switched over as they had remained in my mothers name Annie M. Dickerson who passed in December of 2017. Consumers Energy comes down the road and trims/removes trees for power line clearance. Mature height of 15-20 feet. Have the Statw relief to pay for it until inflation and pandemic is not a threat in our life anymore, Being without power for 3 days due to incompetence of consumers energy. One Tuesday August 30th, I called in an issue with the tops of 2 trees hanging over the power line that goes from the pole to our home. TheRight Tree, Right Placeguide and the list ofTrees Suitable for Planting in Southeast Michigancan help you decide where and what to plant. My address still has and will continue to have the stair address. I also apparently was supposed to have received a door tag stating my tree would be cut which I did not receive. Mature height of 35-40 feet. To Whom it may concern; You can scrape these egg masses into a bucket of soapy water to help control the number of moths next year. Fast growing. Dry springs in 2016 and 2017 and to some extent 2020, have likely limited the spread of natural disease pressure, allowing spongy moth populations to grow. Get buying tips about Utility Companies delivered to your inbox. With myself not giving consent to cut down the river birch (only asking why the two river birch trees were marked that way) and the tree service manager saying he got consent from consumers Possible resolution would have been to relocate the trees wasnt even an option do to the time of year this occurred. Now we are probably going to have to get rid of the only tree weve enjoyed for years in our yard!!! Your service drop, or the line that runs from the utility pole to your home, is your personal connection to the power grid, and DTE does not trim around these lines. Stay away from Consumers. Tree trimming is a common sense solution to prevent outages from happening in the first place. A response and compensation for losing so much food and having to power my house with a gasoline generator for three days. If you think you have been blocked in error, contact the owner of this site for assistance. *Consumers Energy - Neighborhood Power Line Upgrade Project & Tree Cutting RESULTS: Wednesday 9/25/19 MEETING About 70+ neighbors joined the ODWNA on Wednesday 9/25 evening at Winchell Elem. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. : Clusters of white flowers in the spring, followed by dark red berries; rounded glossy green leaves which turn bright yellow to orange in the fall. Utilities say they need to cut . Were they billed at peak hours? Fast growing. Normally have trees near power lines, and the utility company will be responsible for . your browser. Fast growing. In many cases, spongy moth populations naturally decline in 1-3 years of an infestations peak due to disease naturally present in the ecosystem. I have the right to Gas when president said and is a BETTER BILL ACT and there is the State relief that can be used to pay for it until we all the people come out of all this pandemic inflation and can have normal life again. This is only to add JS for CE Form controls. %PDF-1.7 Tilmann said people develop emotional relationship with their trees, and has had residents come to her after their trees were cut and ended up leaning toward their house. In 2022 CPI will have utility line clearance tree trimming crews working full time in the following areas: Harrisburg, Corvallis, Kingston/Lyons Drive, Harlan, Eddyville, Highway 34 - Tidewater. I want my camera doorbell and fan replaced. Destruction of cement mobile home pad by service truck, consumers power in calhoun county michigan, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. By the end of June, caterpillars are almost done feeding so there are limited effective controls. The tree company manager told me he had a meeting with Consumers and gave him permission to cut both trees down (marked to be trimmed). Generated by Wordfence at Sat, 4 Mar 2023 18:23:04 GMT.Your computer's time: document.write(new Date().toUTCString());. Kurstaki (BtK) in the Spring of 2019. Enjoy reading our tips and recommendations. Consumers energy also has another account number in my name of [edited] in which As a former employee of Consumers Energy, the lack of hometown service is unacceptable. Consumers Energy will be conducting a tree trimming project on the Townhall Circuit on the south shore of Higgins Lake in Lyon and Gerrish Townships. Autumn Brilliance Juneberry: Forms a dense, oval habit and produces masses of spring flowers that open light pink and turn white; produces purplish-black fruit which the birds love; dramatic fall color of orange, red and yellow. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. Roger L. Schultz I was told to get a tree professionally and Consumers could come back and drop the wire until the tree problem was solved. Finally after talking to the rep for sometime and trying to explain we asked for a supervisor. Never use the appliance service plan with Consumers Energy! DTE has about 2.2 million customers across southeast Michigan. Don't forget to call MISS DIG at8-1-1at least three business days before you break ground. Replacement of my refrigerator. Keeping in mind the second rep said no credits are ever given (she was the one we spoke to right before the supervisor). This data is used to determine when and if the City should apply treatment to a particular outbreak pocket. I repeat: I followed our estimated bill because of the huge increase, with the economy. - Destruction of personal property 4133 highcrest dr brighton mi 48116. Consumers Energy is regulated by the Michigan Public Service Commission (MPSC). I explained this and they did not care only said payment arrangement I gave them my home addresses for the past 15 + years where you can look at the payment history and the payments come directly from the account I still have. Progress in each zone is limited to budgeted funds. To review more information related to the regulation of private utilities including gas, electrical, and video/cable or telephone service complaints, please visit the inquiries and complaints link. After flowers fade, the tree produces seed capsules that attract songbirds. I evacuated the property until Consumers came out the next day. Want the damage repaired. The payments for the 22841 Stair address after 2017 were coming from my brothers Comerica checking account or his wifes account not my account that has not changed in over 25 years proving they were living there making the payments. After two ice storms within a week, 600. In the spring, residents can apply a sticky tape or band specifically designed for insect control to the base of trees. endobj 1 cause of interruption, Hall explained. Desired outcome: We value your privacy. When asked what the readings were on those days they were not able to supply them and gave us the option of taking a picture of our meter and sending it in to another department. My entire home smelled of burnt wire and the fire department was called to my home and my neighbors home. For more information on spongy moth and control options, clickhere. Payment is due by Friday of the first full week in October. Employee should be written up and counseled about the danger he imposed. We expected better professionalism than this! Please select the location of your service and we'll remember your selection for next time. DTE Energy and a tree-trimming company face a $54 million lawsuit after a lawyer claims they followed a "secret scorched earth" policy for cutting growth along power lines. to meet with CE to learn about the scope/timeline/tree cutting procedures of the powerline upgrade project running the length of Broadway from Stadium to Parkview (and on to the Westnedge Hill area). Larger pieces of wood will be cut to firewood length and piled neatly on the property. At one point they even did and application to start the service change and it did not go through they also did an application to have a 3rd party pay the bill this was all told to me by a consumers energy agent so again they can see the information that raised enough doubt that yes someone else was living there. Im on SNAP and have health problems. It cost me $350 Hello, Details on how trees on your property will be trimmed will be provided in the door hanger left at your home. I have a pregnant wife at 30 weeks and only enough food to keep her healthy and due to not having power for three days I'm going to have to throw most of it out. Anthony spoke clearly, and kindly all while answering my questions promptly, and made it quite easy to resolve my issues.